What if my tutor joins class late or skips at all?
If your tutor doesn’t join class even after 20 minutes of its scheduled time, you should report it to DocExams immediately using our WhatApp, Imo or other social contacts. We will try to communicate with your tutor through his/her available contacts. If he/she doesn’t show up within 30 minutes of your class start time, your class will be postponed and you can join the next class as per its schedule.
Related FAQS
- How quickly should I respond to student’s connect message?
- Can tutor view class recordings?
- I don’t agree with my tutor’s sent proposal, what should I do?
- Can I get a hard-copy (book) of your Qbank?
- I didn’t receive activation email. What should I do?
- What if I am not satisfied with your tutor during the course?
- How do I rate or review a tutor?
- How much time it takes for refund process?
- How can I monitor my student(s) performance in given test(s)?
- How to request a Qbank refund?
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