Why can’t I access my account? What can I do?
If you are having a problem logging in to your account, or seeing the error message "Invalid Login Details", there may be a number of reasons for this:
- The email/ password combination you are entering is incorrect.
- There is a spelling mistake in the email/ password you have entered. To avoid this please ensure there are no spaces before, or after your email/ password. And, that you have double checked the spelling of both.
If you are still experiencing login issues, you can reset your password through forgot password option.
Related FAQS
- What if I join class late or skip at all?
- We are a medical school/college/university. Can we take Docexams courses as well?
- Can two students share a tutor?
- How can I create my introductory video?
- Can I pause or stop recording during class?
- What are the main features of Qbank application?
- How do I get related course materials on your site?
- What time zone is my course in?
- Can tutor view class recordings?
- What is a virtual classroom?
FOLLOW US