Why can’t I access my account? What can I do?
If you are having a problem logging in to your account, or seeing the error message "Invalid Login Details", there may be a number of reasons for this:
- The email/ password combination you are entering is incorrect.
- There is a spelling mistake in the email/ password you have entered. To avoid this please ensure there are no spaces before, or after your email/ password. And, that you have double checked the spelling of both.
If you are still experiencing login issues, you can reset your password through forgot password option.
Related FAQS
- What are the main features of Qbank application?
- What is your course refund policy?
- How does my course dashboard works?
- Who can create/offer a course?
- Do you perform background checks on the tutors?
- How to request a refund?
- Will I get recordings for my live lectures?
- My tutoring profile is active. What’s next?
- Is travelling required?
- Can I login to my account dashboard using Facebook or Google+?
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