Why can’t I access my account? What can I do?
If you are having a problem logging in to your account, or seeing the error message "Invalid Login Details", there may be a number of reasons for this:
- The email/ password combination you are entering is incorrect.
- There is a spelling mistake in the email/ password you have entered. To avoid this please ensure there are no spaces before, or after your email/ password. And, that you have double checked the spelling of both.
If you are still experiencing login issues, you can reset your password through forgot password option.
Related FAQS
- Can I transfer my refund amount from one tutor / course to another?
- How do I join my virtual classroom?
- Minimum system requirements for Qbank?
- What are the main features of Qbank application?
- Will I be given study notes or any other hard copy materials?
- What is a virtual classroom?
- What if I join class late or skip at all?
- How to request a refund?
- Why my credit card transaction declined?
- How can I monitor my student(s) performance in given test(s)?
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