Why can’t I access my account? What can I do?
If you are having a problem logging in to your account, or seeing the error message "Invalid Login Details", there may be a number of reasons for this:
- The email/ password combination you are entering is incorrect.
- There is a spelling mistake in the email/ password you have entered. To avoid this please ensure there are no spaces before, or after your email/ password. And, that you have double checked the spelling of both.
If you are still experiencing login issues, you can reset your password through forgot password option.
Related FAQS
- How much time it takes for refund process?
- Who can create/offer a course?
- What payment methods can I use?
- How quickly you can help me to hire a tutor?
- How does my Qbank dashboard work?
- Can the tutor find students by himself?
- How can I enroll/purchase my desired course?
- What time zone is my course in?
- Why can’t I share my email, phone number or facebook id in connect request with the tutor?
- Can I stop or pause recording during class?
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